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Here's what Toby's clients are saying

Sent: Wednesday, 25 January 2012

Hi Toby

This was my second trip to Aspen in 2 years and again it didnt disappoint. Everyone from last year returned with some extra's. We arrived slightly earlier this year than last and experienced New Years Eve in Aspen. What a night!
Met new friends and caught up with old friends, the skiing was great, the partying was even better.
Aspen Sq was such a great pace to stay. The were always there when we needed them and so friendly and the location was spot on.Just perfect seemless trip from start to finish with no mishaps
The dinner to arrange our trip for 2012/2013 is already planned.Can't wait!!'

thanks
Chris

Sent: Wednesday, 25 January 2012

Hi toby.

Many thks for rranging our silverstar trip. We totally loved it. Importantly, the kids had their best holiday ever, which is terrific to hear.
The house was great but the one comment I'd make is that it was very noisy. The wooden floors in the kitchen and living room above the main bedrooms formed the celing to those rooms so we heard every pin drop above and around us. We may be keen to go back again next year but might ask you to hunt down a house in the same area but with more carpet to reduce the noise. Just thought a bit of feedback may be useful.

Cheers mate and thanks again
Craig
 

Sent: Monday, 16 January 2012

Hi Toby,

Thanks very much for this.

We are having a fantastic time. The Chateau is not only beautiful and the service fantastic but it is perfectly situated. Skiing has never been more enjoyable even with the less than expected able falls; which seem to be on their way.

Many thanks for your help it has all been perfectly organised.

Regards
Amgad

Sent: Wednesday, April 06, 2011

Hello Toby,
 
As usual nothing  disappointed me.
 
The Gant, still well maintained with great service - especially the transfer vehicles.
 
Aspen, still very much my preferred ski resort for awesome snow and range of skiable areas.
 
Thank you for your organisation.

Sincerely,
Roger

Sent: 14 March 2011

G’Day Toby,
I haven’t had a lot of time to get an e-mail off to thank you and your team for the great job you did in booking our recent trip to Aspen.
We all had a great time and it was enhanced by the extra special service we received from the people on the ground in Aspen.  In particular:
1.  An upgrade from a two be apartment to a three bed apartment in North of Nell was a real bonus as it meant that two people did not have to share a room.
2. The great service from 4 Mountains Ski hire.  Never a question when we wanted to change skis.  Nothing a problem and it is a real bonus when you can leave your skis at the base of the mountain each day and pick them up the next day at any of the four mountains you nominate.
3. The great office staff at North of Nell for who were really helpful with advice on where to eat, where to ski and where to get anything we needed.
4. The fantastic location of North of Nell.  Couldn’t get more central to everything.
5. The fantastic variety of skiing offered across the four mountains.  Very hard to beat in any resort area in North America.

All in all a great experience made better by the hassle free arrangements and special attention given to our group.
Please thank your team.

See you all next year.
Phill

Sent: Friday, March 04, 2011

Hi Toby,

We loved Silverstar - had a fabulous holiday.  It was one of the easiest holiday's I've ever booked.  We are planning on rebooking for next year so will be in touch (or can you make a note to contact use when rates are released).

Cheers
Michelle

Sent: Thursday, February 24, 2011

Toby

Loved it, Copper Mountain was great

Thanks for organising

Cheers
DD

Sent: Thursday, February 24, 2011

Dear Toby,

I am pleased to inform you that I am very happy with the attention and assistance I got from Mari and Saoka at Niseko.
Mari particularly was most helpful in telling me:  how to use the Grand Hirafu Shuttle; how to get to Niseko Village, Anupuri and Hanazono on skis; how to get to the Ice show at Saporo from Chitose Airport and also re-scheduling my SkyBus pick-up for me. Excellent service!!

The pension owners are very nice and helpful too. And they serve superb breakfasts. I am very happy with them too.

Best regards,
Letitia

Sent: 17 February 2011

Hi Toby
You got in first!   I actually wanted to thank you for our fantastic US holiday - it was totally brilliant.  I lost count of the times I said to Anne and the kids, when we were somewhere in the US, "well done Toby" or "good on Toby, he got that one right".  Everything went like clockwork and your judgment about the itinerary and places to stay was spot-on. 
 
All the best, and thanks again for the great holiday.
 
Regards
John
 
PS How soon do we have to book, if we want to go back to that place in Snowmass in January 2012?  And what do you think about Snowbird in Utah (Anne's little brother swears by it)

Sent: 16 February 2011

Hi Toby,

We returned to Mudgee last week from our holiday to Sun Peaks. We had a GREAT time.  LOVED everything about SP, from the snow quality, terrain, etc  to our accommodation in the Delta Residences.  Found the locals very friendly, well organised and clean.  As you advised, costs of food, grog, etc were very reasonable. Would love to go again tomorrow but need to save some money.

Since getting back have recommended to several friends both Sun Pks as a resort plus Travelplan as an excellent agent. Many thanks for your assistance in organising a great holiday.

John and Jenny

Sent: 16 February 2011

Hi Toby and Michelle,
 
Just a quick email to thank you sooooo very much for organising our trip.   Sun Peaks and Silver Star were brilliant and will definitely like to return,  to Sun Peaks at least.
 
We thought our accommodation in Sun Peaks pretty good until we arrive at Snowbird.   Wow………. this would be one of the best places we have stayed re comfort and location.   Everything that opened and shut right at our finger tips and a private hot tub almost on the village home run.   Hot tub then a roll in the snow then back into the hot tub  -  what a way to end a hard day of course followed by a couple of toddies !!   Have you stayed there (unit 103)?  Book me back in there.  Unreal.   I arrived home and did a couple of loads of washing then straight back into the suitcase.
 
Hope you had a great time in Niseko Toby and left Susie and I some powder.   I just cant believe that I am having 2 overseas ski hols in the same year.
 
Thanks once again and look forward to next year's planning.
 
All the best
Annie

Sent: 15 February 2011 

Hi Toby,

Back today. Trip was great. Peter was a fantastic guide. Landmark was great.
Transfers were crap in a small mini bus both ways.
JAL premium Economy was good, nothing special but more leg room
Food was good, the Barn, Bang Bang & Abucha 2 were the best.

Head skiis were great too. We skied all over the mountain including Moiwa

thanks for organising.

cheers,
Jamie

Date: 12 February 2011

Many thanks Toby.

As always , service and expertise from Travelplan has been first class.

Looking at doing some Heli skiing next year so will contact you about that when I get back.

Cheers,
John

Sent: 06 February 2011

Hi Toby

I wanted to touch base on our return from Snowmass – unfortunately we arrived home to a flooded house, hence I’ve been a little slow with emails. We escaped a big bullet with relatively minor inundation compared to some of our neighbours who lost the lot.

Thanks for your assistance with Snowmass – everyone enjoyed Capitol Peak – we’d all definitely stay there again – very comfortable, well-appointed and a very convenient location. The flights for Raeann worked well with no checked luggage problems once the international ticket was produced. The drive back to Denver was very picturesque and not a problem in our very BIG GMC Yukon!

So thanks again for all your assistance.

With regards to our upcoming trip to Japan - Are you able to arrange ski hire for us in Niseko (close to our accom?) look forward to hearing from you

Regards
Tony

Sent: 03 February 2011 

Hi Toby - copper was fantastic - absolutely perfect for the age of our families and the number of people we had there. Snow best we have had - 3ft in 48 hours and then more.  I think everyone enjoyed it - no complaints at all. 

Best wishes,
Cathy

Sent: Monday, 27 December 2010

Hi

I’m am writing to advise you of the fantastic service we received from Toby Withers today.

We were booked to fly to Niseko, Japan on 1 January 2011 but decided we would prefer to spend a few days in Toyko prior to Niseko. We contacted your afterhours number as it was a public holiday and Toby responded immediately and helped us out above and beyond our expectations and delivered so we were able to leave Sydney on Tuesday 28 December.

During all dealings with Toby both over the phone and via email he was professional and nothing seemed to much of a bother.

I would have no hesitation in recommending my friends to use your company.

Kind regards
Kirrily

Sent: 14 January 2011

Hi Toby
How are you? I just wanted to send you a quick email to thank you for another great holiday and to let you know what a wonderful time we have had at Copper.
You were right, we have absolutely loved the mountain! The ski school is excellent and the kids are skiing beautifully and are having a ball. Jasper has become a Woodward Centre local and seems to be spending a lot of time in the air. The snow has been great and there is plenty of it.
I have ridden the lift with so many other happy Aussies that you have dealt with. Bumped into the Adlers and Hodgkinsons yesterday.  Such fun! Spook and Jamie and Sam and Ali have loved it too and we have had so many happy times together. All accommodation has been great thank you and we have been marvelling at your ability to get great lift tickets. Everyone is planning their next TravelplanSki trip.
Thank you, thank you, thank you .
Pops


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